Privacy Policy

Effective Date: 1st October, 2025

This Privacy Policy explains how Brahmin's Aahar ("we", "us", or "our") collects, uses, shares, and protects your personal information — including your mobile number — when you use our food ordering website located at brahminsaahar.com ("Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Mobile Number
• Full Name
• Delivery Address
• Email Address (optional)
• Order history and preferences
• IP address, device information, browser type
• Location data (if permitted)

2. How We Use Your Mobile Number

We collect and use your mobile number for the following purposes:

• To create and verify your account through OTP
• To send order confirmations, delivery updates, and customer notifications
• To contact you for order-related support or feedback
• To send promotional or marketing messages (only with your consent)
• To prevent fraud and maintain security

We do not sell or rent your mobile number to third parties.

⚠️ Important Notice:
If you choose not to provide your mobile number, we may be unable to fulfill your food order. Your mobile number is necessary for:
- Verifying your identity
- Providing real-time order updates
- Contacting you in case of issues with your delivery

Without this information, we may not be able to offer our core online ordering services.

3. Legal Basis for Processing

We collect and process your personal data based on the following legal grounds:

• Consent (provided during signup or checkout)
• Contractual necessity (to deliver your food orders)
• Compliance with legal obligations
• Legitimate business interests (such as fraud prevention and service improvement)

4. Sharing of Information

We may share your information only with trusted parties, including:

• Restaurants and delivery partners for order fulfillment
• SMS and communication service providers for OTPs and order updates
• Customer support tools
• Government authorities, if required by law

All partners are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders and provide service
• Comply with legal requirements
• Maintain business records
• Resolve disputes

You may request deletion of your personal data at any time (see Section 7).

6. Your Rights (Under Indian Law)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Correct or update your data
• Withdraw consent
• Request deletion of your data
• File a grievance in case of misuse

To exercise these rights, contact us at business@brahminsaahar.com.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• End-to-end SSL encryption
• OTP-based verification
• Secure database storage
• Limited access to personal data by authorized personnel only

Despite these efforts, no method of transmission over the Internet is completely secure.

8. Cookies and Tracking Technologies

Our Website uses cookies to:

• Improve user experience
• Track usage analytics
• Remember preferences

You can manage or block cookies through your browser settings.

9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Effective Date.” Continued use of our Website implies acceptance of the updated terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Brahmin's Aahar
Bhuvi, 11th, main, BDA Link Rd, Dwaraka Nagar, Channasandra, Subramanyapura, Bengaluru, Karnataka 560098
Email: support@yourdomain.com
Phone: [Your Customer Support Number]